Privacy policy

Privacy Policy
Last updated: July 24, 2026
Sodashii (“we,” “us,” “our”), operated by Arnav Avi (sole proprietorship) and operating the
website sodashii.co.in, is committed to protecting the privacy of visitors and customers.
This Privacy Policy explains what personal data we collect, how we use it, and your rights
regarding it.
1. Information We Collect
Contact details: name, email address, phone number, shipping and billing address
Order information: products purchased, order value, order history
Payment information: we do not collect or store your card number, UPI ID, or netbanking credentials. These are collected and processed directly by our payment
gateway, PayU as a Payment Aggregator
Technical data: IP address, browser type, device information, and cookies collected
automatically when you browse the site
Marketing data: interactions with our Instagram and Meta Ads, if you arrive via those
channels
2. How We Use Your Information
To process and fulfil orders, including sharing your name, address, and phone number
with our shipping partner, Shiprocket, and its courier network
To process payments and refunds through PayU
To communicate order confirmations, shipping updates, and customer support
To run and measure marketing campaigns (Meta/Instagram Ads)
To comply with legal, tax, and regulatory obligations under Indian law
3. Sharing of Information
We share data only with:
PayU — for payment processing, fraud prevention, and refunds
Shiprocket and its courier partners — for order delivery
Meta/Instagram — limited data for ad measurement, if you consent
to marketing cookies
Government or regulatory authorities — where required by law
We do not sell your personal data to third parties.
4. Cookies
We use cookies to keep your cart active, remember preferences, and measure site traffic
and ad performance. You can disable cookies in your browser, though some site features
may not work correctly.
5. Data Security
We use industry-standard security measures, including HTTPS encryption and Shopify’s
PCI-DSS compliant infrastructure. Payment data never touches our servers directly — it is
handled entirely within PayU’s secure environment.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to statutory retention requirements, e.g. tax
records)
Withdraw consent for marketing communications at any time
To exercise these rights, contact us at muteamc7@gmail.com
7. Data Retention
We retain order and transaction data for as long as required under Indian tax and consumer
protection law (typically up to 8 years for financial records).
8. Grievance Officer
In accordance with the Information Technology Act, 2000 and the Consumer Protection (ECommerce) Rules, 2020:
Grievance Officer: Gunjan Samdani Email: muteamc7@gmail.com 
address]
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a
revised “Last updated” date.
10. Contact Us
Sodashii Email: muteamc7@gmail.com Secondary Email- arnav.avi31@gmail.com Phone: +91 8375909062